In today’s global marketplace, it is important to understand the culture and appropriate forms of business communication. In client facing situations, the candidate speaks to clients, discusses with colleagues, makes presentations, handles customer complaints, and gives instructions. Our Communication Assessment helps measure the competency level of the candidate in various aspects aligned along the guidelines of CEFR (Common European Framework). The test results are ably supported with detailed reports that accurately assess the competency of the candidate and spells out his/her strength and weakness of communication. This helps learning and development team provides training to the candidate for enhancing and improving business communication skills.
Our communication assessment services have help organisations fill the gaps in communication skills and gone onto creating positive business relationships and more business growth opportunities. The first step of assessment starts with self-awareness; begin by taking an inventory of communication strengths and weaknesses by considering verbal and nonverbal communication skills, as well as potential barriers that may prevent from being an effective communicator.
We assess speaking, writing, listening and interpersonal skills through facilitation, group discussions, presentations, and persuasion, etc., to enhance communication skills. The mode of facilitation can be direct, via video interface or in the classroom, onsite or offsite. Our assessment process tailored to the actual work environment and the challenges in communicating in a global workplace. We provide a blended environment and provide online tools to assess candidates who are placed in remote locations. The online test we provide has a scientific method that is reliable and appropriate to the requirement. The test assesses overall language comprehension and the ability communicate fluently both in oral as well as in writing.